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Help & warranty

Track a parcel, claim a replacement, or ask which gadget to buy. Real people, 9am to 11pm.

WHATSAPP923317007007Fastest · 9am–11pmEMAILhelp@gadgetgully.pkReplies same day
Track your orderNo sign-in needed

Order number and the phone number or email you used at checkout.

Start a warranty claim
Attach a short video of the fault
Under 30 seconds is enough — send it with this form, or over WhatsApp if it's easier.
Answered already
Walk-in counters

Shop 12, Hall Road, Lahore — daily 11am to 9pm Shop 4, Saddar Electronics Market, Karachi — daily 12pm to 9pm

Bring the box and the invoice SMS for an over-the-counter swap.

Get Rs. 200 off your first order

One message a week when the deals change.